How We Protect Your Information

This Privacy Policy applies to NumeroSoul by Uma Rastogi, located in Badaun, Uttar Pradesh, India. In this policy, "NumeroSoul", "we", "us", and "our" refer to NumeroSoul by Uma Rastogi. "You" refers to visitors, clients, customers, and users of our website and services.

Depending on how you use the website, we may collect:

• Name, phone number, email address, and communication details.
• Date of birth, time-sensitive booking details, name spellings, vehicle or phone numbers, focus areas, and other information you choose to provide for a reading or report.
• Booking details, selected services, appointment date and time, payment status, invoices, session notes, and support history.
• Account or authentication details when you sign in through a supported provider.
• Technical information such as device type, browser, pages visited, approximate location derived from network data, and website usage events.

We use personal information to:

• Prepare numerology readings, compatibility guidance, reports, and consultation material.
• Confirm bookings, schedule sessions, issue invoices, and provide customer support.
• Send reminders, follow-ups, service updates, and responses to your questions.
• Process payments, prevent misuse, troubleshoot errors, and maintain website security.
• Improve our website, free tools, reports, services, and client experience.
• Send marketing communication only where permitted or where you have opted in.
• Comply with applicable law, tax, accounting, recordkeeping, and dispute-resolution requirements.

Payments are processed through third-party payment providers or official payment links. We may receive transaction references, payment status, amount paid, and invoice details. We do not store your complete card number, UPI PIN, net-banking credentials, or other sensitive payment authentication details on our website.

The website may use cookies, local storage, analytics events, and similar technologies to keep the website working, remember preferences, understand page usage, improve services, and protect against abuse. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

We may share limited information with trusted providers who help us operate the website and deliver services, such as hosting, database, authentication, payment, email, WhatsApp or SMS, calendar, video-call, analytics, and customer-support providers. These providers are expected to use information only for the purpose of supporting NumeroSoul services.

We may also disclose information if required by law, to respond to lawful requests, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer.

If you opt in to receive promotional messages, we may contact you about services, offers, educational content, or updates. You can opt out by following the unsubscribe instructions in a message or by contacting us. Service-related messages, such as booking confirmations and payment updates, may still be sent when needed.

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including service delivery, accounting, legal compliance, dispute handling, fraud prevention, and business records. When information is no longer required, we may delete, anonymize, or archive it in accordance with our operational and legal obligations.

We use reasonable technical and organizational safeguards to protect personal information. However, no website, internet transmission, or storage system can be guaranteed to be completely secure. Please use strong account credentials and contact us promptly if you suspect unauthorized access to your information.

Subject to applicable law, you may request access, correction, deletion, restriction, withdrawal of consent, or clarification about how we process your personal information. We may need to verify your identity before fulfilling a request, and some information may be retained where required for legal, tax, security, or dispute-resolution purposes.

NumeroSoul services are intended for adults. If information about a child is provided for a baby-name or family consultation, it should be submitted by a parent, guardian, or authorized adult. If you believe a child has submitted personal information without appropriate consent, please contact us.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after an update means you acknowledge the revised policy.

For privacy questions or requests, contact us at numerosoul6@gmail.com. You can also review our Terms and Conditions and Refund and Cancellation Policy.